Sprawl
No one can say which tools are actually in use. / The vendor list is rebuilt by hand for every audit, and out of date within weeks.
Silo buying
Departments buy independently. The overlap only surfaces at renewal. / And by then it's operations' problem to untangle.
Unowned tools
Tools outlast their owners and keep renewing. / With ownership undocumented, no one is accountable for cost, usage, or renewal.
Blind vetting
Sales request a new AI tool. Ops is expected to judge if it's safe. / Assessing exposure and risk properly takes specialist time you don't have.






